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BSSA Subscriber Help & Information:

Frequently Asked Questions about Institutional Subscriptions

1. My institution has a subscription to BSSA, and access to BSSA Online, but I'm not able to see the full text of articles. I'm prompted for a username and password. Why is this happening?

   When this happens, the IP address for your machine is not being recognized by our computer. This failure is caused by one of four things:

   Your institutional subscription has not yet been activated

   The person who "activated" the online subscription did not enter in all needed IP addresses for your institution

   The person who "activated" the online subscription does not realize that some subnets of your institution are routed through a proxy server

   You are one of the rare password users. You must get your password from your administrator.

   What should I do?

   1. Send us Feedback so we can begin to diagnose the problem.
   2. Talk to your librarian or administrator and let them know you are having trouble.

2. My library subscribes to the paper BSSA, and I can't get access to it online. Why?

   Your institution has not yet activated its institutional subscription to BSSA Online. All subscribers to the paper journal also receive access to the online journal. Notify your librarian or administrator that you would like access to BSSA Online, and encourage your librarian to activate the online subscription.

3. Who from my institution can access BSSA Online?

   The subscription fee allows for unrestricted Internet access at one location. Any user connecting from an authorized computer on your institutional network will be allowed access to BSSA Online. Organizations with special off-site users may apply for a limited number of password users.

4. What is an Institution?

   For the most part, an Institutional Subscription authorizes use at a localized site. A "site" is an organizational unit, and may be academic or nonacademic. For organizations located in more than one city, each city office is considered a different site. For organizations within the same city that are administered independently, each office is considered a different site.

   For example, each campus in the State University of New York system is considered a different site, and each branch or office of UpJohn Laboratories is considered a different site.

5. How will this work?

   When someone attempts to use BSSA Online, our server checks to see if the requesting computer is within the list of internet IP address provided by a subscribing institution. If it is, the reader will be able to use all those services enabled for institutional readers. For institutional subscribers, there are no usernames or passwords to remember, and there is currently no limit on the number of readers from your institution who may access BSSA Online simultaneously.

   If readers want to access BSSA Online from computers that are not part of your institutional network (e.g., through dial-in or telnet through a commercial Internet service provider) they can do so only through an individual SSA membership. If institutions need to provide for individual access as part of their institutional subscription, the administrator must contact info{at}seismosoc.org.

6. What options for BSSA access are available?

   Individual SSA Members and Institutional Subscribers have access to the same articles and features.

   Institutional Subscriptions provide access to entire organizations or sites while an
   individual membership provides access to a single reader.

7. How can I tell if my institution has subscribed to BSSA Online

   If your institution has a subscription, you'll automatically have access, through the institution's computers, to the tables of contents, abstracts, full-text searching, full text display, and PDFs. You'll also see a button at the top of the page confirming you're signed in as part of an institution.

8. Can my institution subscribe to the online version only?

   No. At this time, all subscribers will receive both the print version and online access to the BSSA. Click here for pricing details.

9. Does the journal have a free back issues policy?

   All issues of the BSSA (from volume 1, number 1) are available online to all subscribers. Print copies of back issues are available for purchase. Click here for details.

10. How can I access the BSSA if I don't have access through an institutional subscription?

    If your institution does not subscribe, you can choose to join SSA as an individual member or use the pay per view option.

Still have questions?

For further information, please contact the SSA headquarters

Office hours are 9-5 Pacific Time
Seismological Society of America
201 Plaza Professional Building
El Cerrito, CA 94520
510-525-5474
510-525-7204
info{at}seismosoc.org